Returns Policy

We want you to be completely satisfied with your purchase from femmefooting.com. If for any reason you are not, our straightforward returns process is designed to be simple and convenient.

How does the returns process work?

Our commitment to your satisfaction is backed by a 30-day money-back guarantee. If an item does not meet your expectations, you may return it to us within 30 days. Once we receive and inspect the returned goods, we will process a refund of the purchase price back to your original payment method.

Important note on the guarantee:

This guarantee applies to items that are unused and in their original condition. You are welcome to try items on to ensure fit and style, as you would in a physical store. However, if an item shows signs of use beyond this standard fitting, we may require appropriate compensation for the diminished value.

Your statutory right of withdrawal:

You always retain your full statutory right of withdrawal. In the case of a return under this right, we will assess if compensation is necessary should the goods exhibit any wear or use.

What are the return costs?

Return shipping costs vary depending on your location. Please note that customers are generally responsible for the cost of return shipping unless the return is due to an error on our part or a defective item.

For detailed information on the applicable return shipping costs from your specific country, please visit our official website at femmefooting.com.

If you have any questions regarding returns from your location or need assistance with the process, our customer service team is ready to help. All the necessary contact details can be found on our website.